Privacy Policy

Last updated: December 19, 2025

1. Introduction

At Bibi ("we," "us," or "our"), we recognize the importance of your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you download, install, and use the Bibi mobile application (the "App"). By using the App, you consent to the data practices described in this policy.

2. Information We Collect

To provide you with a seamless mobile experience, we may collect the following types of information:

A. Information You Provide Directly

  • Account Data: Username, password, and email address provided during registration.
  • User Content: Messages, photos, and media you upload or share via the App.
  • Support Inquiries: Information sent to us when you contact customer support.

B. Information Collected Automatically

  • Device Information: Device model, operating system version, unique device identifiers (e.g., IMEI, IDFA), and mobile network information.
  • Usage Data: Details of your use of the App, such as features used, frequency of use, and crash logs to help us identify and fix bugs.
  • Location Data: Approximate location derived from IP address or precise location (GPS) if you grant us permission, to enable location-based features.

C. App Permissions

The App may request access to certain features on your mobile device, including:

  • Camera & Microphone: To enable video calls and photo/video capturing within the App.
  • Photo Library: To allow you to share images from your gallery.
  • Push Notifications: To send you alerts about new messages or updates.

You can manage these permissions at any time in your device settings.

3. How We Use Your Information

We leverage the collected data to:

  • Provide, operate, and maintain the App's functionality.
  • Personalize your in-app experience.
  • Send you technical notices, updates, and support messages via push notifications or email.
  • Monitor and analyze trends, usage, and activities in connection with the App.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Security

We implement industry-standard security measures designed to protect your information within the mobile environment. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as providing the App service to you, unless a longer retention period is required by law.

6. Sharing of Information

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as cloud hosting and analytics.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

7. Your Choices

Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or by changing your notification settings in the App.

Access & Deletion: You may request access to or deletion of your personal data by contacting us.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our mobile application or legal requirements. We will notify you of any material changes by posting the new policy on this page.

9. Contact Us

If you have questions about this Privacy Policy or our mobile privacy practices, please contact us at support@hkcqnl.com.